References
Billing Policy For Usage Prior to 2026-06-01
Billing rules that applied to usage on or before May 31, 2026.
Archived policy
This policy applies only to usage on or before May 31, 2026. For usage from June 1, 2026 onward, see the current Billing policy.
API usage was tracked and billed based on successful requests.
Billing Rules
| Response Type | Billable |
|---|---|
| 2xx (Success) | Yes |
| 4xx (Client Error) | Yes |
| 5xx (Server Error) | No |
| 429 (Rate Limit) | No |
Only requests to Person and Property endpoints were charged. Account endpoints were not billable.
Billable Requests
All 2xx (success) and 4xx (client error) responses from Person and Property endpoints were charged to your account.
Non-Billable Requests
The following responses were not charged:
5xx(server error) responses - issues on our end429(rate limit) responses - when you've exceeded rate limits
Billing Period
Usage was calculated from the start of the month in UTC time. Billing cycles reset on the 1st of each month at 00:00 UTC.
Support
For billing inquiries about usage during this period, please contact our team at api@whitepages.com.